Telecare Self-Check Online Tool


We want everyone who visits the Telecare Self-Check Online Tool to feel welcome and able to find information whatever their circumstance.

To do this we’ve:

  • designed the website to be accessible and usable for everyone
  • provided alternative text and subtitles for media content (where appropriate)
  • written in plain English – making our information easy to read and understand

Conformance statement

NHS 24 is committed to providing a website that is usable and accessible to all. In accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the following non-compliances:

  • you cannot modify the line height or spacing of text


We’ve tested the website using the following web browsers:

  • Internet Explorer 9 and above (Windows)
  • Firefox 46 (Windows and Mac)
  • Chrome 50 (Windows and Mac)
  • Safari 9 (Mac)

We’ve tested the website using the following mobile browsers:

  • Mobile Safari* (iOS7 and above)
  • Internet Explorer Mobile 9* (Windows Phone 8 and above)
  • Android Browser* (Android 4 and above)
  • Chrome for Android 50.0*

*The core experience of the website will be supported. However, some of the richer features might not be supported.

Screen readers

The website is compatible with modern screen readers and other assistive technologies.

Accessibility features

Most computers and browsers have accessibility features that can help you use the web in a way that best suits your needs.

The BBC have published accessibility guides for some of these features.

Accessibility help

Contact our health information team if you’d like:

  • us to consider producing information in a different language or format
  • to report an accessibility problem
  • more details about our accessibility standards