Start the Self-Check

Welcome to the Telecare Self-Check Online Tool

Telecare is the use of discreet equipment that can help tell someone if there is an emergency or if you are having difficulties in your home.

As well as peace of mind for you, your family, and your carers, Telecare may give you more freedom to live independently in your own home and when you are out and about. It could even get you home more quickly after a hospital stay.

Telecare can be used in a variety of ways, it can:

  • detect risks such as smoke, floods and gas leaks
  • call for help if you fall
  • remind you to take your pills at the correct time
  • notify someone if you leave your home and would have difficulty finding your way back
  • help you stay safe when out and about

Crucially someone will know when something might be wrong and can get help for you.

Who should complete the Telecare Self-Check Online Tool?

Anyone can. You may want to complete the self-check for yourself or for someone else.

Please note you do not need to submit any personal details (i.e. name and address) in order to complete the self-check and we will not share or store any of the information you provide.

How long will the Self-Check take?

There are between 6 and 12 questions depending upon your answers.

It should take you between 3 and 5 minutes to go through the Self-Check.

What will happen at the end of the Self-Check?

We will ask general questions about the range of situations, then provide specific Telecare advice based on your answers, followed by other general information.

You will get a summary page with useful information relating to your answers. You will be able to print out or save this summary page (printing option may not be available on some Apple devices).

It may suggest that you contact your local Telecare Service. Telecare Services are provided by your local Health and Social Care Partnership.